On Fri, 20 Jan 2012 21:32:27 +1100, Yeebok <(E-Mail Removed)> wrote:
> On 20/01/2012 5:50 PM, Bob Milutinovic wrote:
>> "Diogenes" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Thanks Bob.
>>>
>>> Yeah, It's about the Hyosung. Pity Moorebank is so far away from the
>>> Blue Mountains. My Penrith dealer is less than impressive and he
>>> seems to think bullshitting is a good customer relations ploy. :-(
>>>
>>> Also, if I were Hyosung Korea, I'd invest a bit of money in putting
>>> out a contract on the Melbourne mob who are the distributors(and hence
>>> warranty and spare parts providers). They're killing Hyosyng's cred
>>> here in Oz.
>>>
>>> I wouldn't put up with that if the brand was mine... There'd be
>>> bodies in the Yarra... And I'm sworn to non-violence... That'll give
>>> you an idea of the size of my rage right now. I've been waiting on a
>>> replacement for a broken exhaust pipe heat shield for six months
>>> already.
>>>
>>> Which brings up another topic: How does one fight slack warranty
>>> issues short of having bodies floating down the Yarra?
>>>
>>>
>>>
>>> On Fri, 20 Jan 2012 01:48:09 +1100, "Bob Milutinovic"
>>> <(E-Mail Removed)> wrote:
>>>
>>>> "Diogenes" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>>
>>>>> What's the buzz about BikeBiz at Paramatta? For bike servicing, are
>>>>> they any good?
>>>>
>>>> I assume you're talking about the one on the Great Western Highway,
>>>> seeing
>>>> as you have a Hyosung (as opposed to the one on Parramatta Road which
>>>> deals
>>>> with Triumphs 'n' Kwaks)?
>>>>
>>>> I've had dealings with both (I have a Kwak, son #2 and
>>>> son-in-law-to-be both
>>>> have Hyosungs) and didn't have any problems with them.
>>>>
>>>> I wouldn't say they were the best service departments I've ever dealt
>>>> with,
>>>> but they knew their stuff, did their work properly and didn't try to
>>>> gouge
>>>> me price-wise (although they were nowhere near the cheapest in town).
>>>>
>>>> There's actually only one service centre I'd whole-heartedly
>>>> recommend, and
>>>> that's Trooper Lu's in Moorebank (yes, they are an authorised Hyosung
>>>> agent) - but that might be out of the way for you. A close second
>>>> would be
>>>> FlyWheels in Alexandria (even further away).
>>
>> That sounds to be an importer problem rather than your local service
>> agent; unless BikeBiz already has one in stock, you'll likely have to
>> face similar delays with them.
>>
>> Once upon a time I stumbled across a site selling Hyosung parts directly
>> from Korea, but can't seem to find it right now. Did they say the
>> replacement would be covered under warranty? If so, it'd be pointless
>> paying for it yourself by ordering from an alternative supplier.
>>
>> Having said that though, I had my front pipe replaced several times
>> under warranty by Kawasaki, for what was commonly known (by mechanics)
>> as a design fault but which Kawasaki themselves refused to admit - the
>> internal baffle would work itself loose due to faulty welds and then
>> rattle like crazy. In the end I replaced the pipes with aftermarket
>> Cobras and haven't looked back - better sound, better performance,
>> better appearance.
>>
> richardhyosung@gmail..?
>
> I dealt with him a few times, didn't buy anything but my impressions
> were good.
Yep, that's the one...
http://www.richardhyosunggvgt.com/
Thanks for reminding me; I'll have to bookmark it now 'cause I've no doubt
I'll be needing to procure parts for the boys at some stage.
--
Bob Milutinovic
Cognicom