On Wed, 25 Feb 2004 22:34:01 +0000, Kiran yammered:
> Wik <Rik_RyallMAPS-(E-Mail Removed)> wrote in
> news
(E-Mail Removed) k:
[Kiran]
>>> Depending on seriousness of fault, reject it immediately and demand a
>>> new one, not repairs.
>>
>> What, a whole new bike?
>>
>> Blimey...
>
> Yes, why not. Sale of Goods Act etc blah which I don't need to repeat
> here. But this could be the first of many *repairs* or it could be a one
> off. Thing is, if someone has a lemon, by the time they realise it, its
> often too late as they've agreed to previous repairs wheras they should
> reject it asap. If its entire gearbox failure at that mileage, I'd deffo
> go for the new bike thang. Of course it depends on the dealer,
> inconvenience etc etc. Really a matter for you.
Mmm, ok... Well, I don't know yet whether the entire gearbox is ****ed or
if it's, as explained to me be the dealership's service manager over the
'phone, just the bushings on the selector. Either way, under the Sale of
Goods act, 1979 (as amended), I will pursue this, concentrating on the
"Satisfactory Quality" and "Fit for Purpose" criteria and stating such to
them and follow it up with a letter.
> If you decide to have it repaired, reject it in writing, but then say
> you will accept repairs but only if the repairs are carried out without
> prejudice to your rejection. That way, if there's another serious
> problem down the line, you can still opt to reject it and won't have
> waived your rights away.
[noted]
Cheers, mate.
--
| Wik -UKRMHRC#10- 2003 R1150GSA -DC#1 -'FOT#0 'FOF #39 - BOD#12 BOB#12
|# You don't believe me | "Experience is the worst teacher.
|That the scenery | It always gives the test first
|Could be a cold-blooded killer. | and the instruction afterward."
***** human response from wik at blueyonder dot co dot uk *****