[QUOTE] There are no identifying details but the situation is not unique. One could say "I worked for the Sams and got a call one from a woman that was going to kill himself" which one could also say crossed ethical boundaries.[/QUOTE] Well it does. My understanding is there is no discussion, other than within the team. Full stop, end of story. [QUOTE] The person is just a voice - one doesn't know her name or even which country she was in. I have no ethical issues with repeating the situation to you as one could argue that the situation may well be fictional.[/QUOTE] If you'd left the above with 'as an example' and treated it as a training scenario then yes. Once it was identified as an actual client that's where it crosses the line, in my (informed) opinion. [QUOTE] Only perhaps one other person in the world and I could verify that story. If you have any queries relating to the example I just posted then you may issue a complaint to your local Samaritans office.[/QUOTE] No identifying details, otherwise I would and I'd expect you to do the same. As said *I* think it crossed a boundary. [QUOTE] I have made it clear that I am no longer a member of their voluntary institution but still abide by their suggested code. Should you need ethical guidance then I suggest you also consider counsellors and GPs that appear on national television[/QUOTE] As I watch about an hour of TV a week (Rome, just finished) I haven't seen any of them. [QUOTE] who use their patients as examples to other people and also tell funny jokes about them.[/QUOTE] With consent? [QUOTE] It differs between branches but I did not need support in my role but it was available should I have requested it. I could also have called another branch on the national public number and talk about it should I have wished to. Or email, or wrote a letter, etc.[/QUOTE] Just a bit concerned, spilling a lot of details on a newsgroups seems like a stress reaction.