ER-5 engine seized on the way to work this morning, I pushed it half a mile up the road to Tesco and left it in the car park, got a lift to work for 09:00 start. Got lift from work back to Tesco at 17:00 and called Carole Nash recovery at 17:15. <cigarettes, phone calls, idle banter, walking around> 18:45 - Fuckwit Feeding Frenzy Recovery Services show up with a flat-top CAR recovery van with four straps to secure the front and rear wheels of the car. "We're not really set up for bikes, see." In the space of twenty minutes the recovery firm have caused so much damage I can hardly believe it. Highlights: They tried to secure the bike by leaning it over on one foot of the centre stand. They thought it would be best to transport the bike laying down ("We've done that before") until I objected as it's got three litres of oil in the engine, 16 litres of petrol in the tank and whatever amount of water in it. They thought the left mirror was a mount point (now bent after my most vocal of objections) They both got on the truck and tried to move it around and nearly dropped it off of the side while one of them grabbed the rear left indicator and held the bike upright by it. (The plastic unit that holds the rear signals and number plate is now broken.) "We had a new Buell on here a couple of weeks ago, we went around a corner and it fell off!" I told them to fuck off, went away from them to phone Carole Nash Recovery and informed them their recovery firm were a shower of cunts. In my absence they shuffled the bike into a sideways position and leaned the tank against a wooden plank to try and secure it that way. The tank now has five deep scratches on the left hand side and they've also left a 6" long gash on the right hand side of the plastics somehow. They also put tried to strap the bike by its handlebar but instead of using the material part of the strap they used the hook at the end and have scraped the chrome off and knocked off the heated grip control. I came back and after seeing what they'd done I make it very clear to them that I did not want them to touch it anymore. They started to tilt the back of the truck so I could wheel the bike off but it started to move on the centre stand while it was up there and moved about 4" backwards before I shouted at them to stop, climbed on the truck (clothes and hands now covered in oil and grease from whatever had been on the van before) and held it on the front brake. Both of the tyres are now caked in black oil and grease as I assume a few cars have exploded on the back before and when I wheeled it backwards long oil marks were left on the car park from the wheels up to where I parked it. Carole Nash were called again and they apologised for sending a van that wasn't fit for the recovery and made a note of the damage that had been done to my bike. They ordered a new van which was the same chap who recovered me from the Dover Ferry Terminal a few weeks ago which worked perfectly. It arrived at 20:55. A supervisor called me back and said they hadn't intended to inconvenience me and that if I had any issues to take it up with Fuckwit Feeding Frenzy Recovery Services and they'll leave their phone number on my file. I'm going to call Carole Nash Recovery back tomorrow and have a scream. In fact, I may just call Carole Nash Claims and say "Hello, I need to make a claim against a Third Party. Who? Carole Nash Recovery." The decent recovery bloke said I could easily claim for a resprayed tank, new plastics, two new tyres, new handlebar, near rear number plate/signal mounts and a pair of non-oily jeans but he suspects they'll just write it off. All I want is a fucking engine.