Charged for trying on riding gear?

Discussion in 'Australian Motorcycles' started by bruce, Jul 4, 2011.

  1. bruce

    bruce Guest

    Was talking to my old boss in Sydney on Thursday, hes closing the doors to
    the retail and accessories section, and just relying on the workshop to survive.
    Theres no money in accessories/clothes etc with people ordering everything
    over the net.

    Hes been in that one location for 30yrs next month! :( Sad to see the old
    place go.

    But what he did say was several shops are now to attempt to stop window shopping/just
    tryin on gear and pissin off with the sizing to the USA and to stay alive
    are now charging $50 to try on helmets/jackets/pants etc. If you buy them
    from there you get the $50, of not **** off to the interwebs and order them
    but they get *something* out of the sale...

    Has anyone been charged for tryin on gear?
    bruce, Jul 4, 2011
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  2. bruce

    atec77 Guest

    Damned stupid idea , not only would it drive away genuine customers but
    once sized you can be certain they wont be back , many would steal
    something to get the cash back another way if it were not refundable
    atec77, Jul 4, 2011
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  3. bruce

    Diogenes Guest

    I'd say your old boss is making up stories cos he's lost the plot. No
    retailer with even half a brain would try such a stunt. They'd know
    it's a sure-fire way of going broke even quicker.


    Onya bike

    Diogenes, Jul 4, 2011
  4. bruce

    bruce Guest

    thats what I was thinking, but motorcycle stores arent known for being full
    of smart staff.
    bruce, Jul 4, 2011
  5. bruce

    alx Guest

    This same scenario was reported a few months back for the ski
    industry. Charging people money for trying on ski boots, refunding if
    a purchase is made. Seems that ordering ski boots from overseas is a
    popular option.
    alx, Jul 4, 2011
  6. bruce

    Diogenes Guest

    Weren't you saying it was their BOSS who was floating the idea?

    I guess once online retailers get even smarter, like providing a "size
    calulator" on their website where you punch in some critical
    measurements e.g. chest, armpit-to-wrist, and out pos the size you
    need for a particular brand/style, it'll be sayonara for a lot more

    Aren't words like "progress", "prodictivity" and "efficiency"
    interesting? After "the crash", these words will have even quainter

    But I digress...


    Onya bike

    Diogenes, Jul 4, 2011
  7. bruce

    Yeebok Guest

    It'd be the last thing I heard before I walked out the doors.

    Honestly that's not a serious suggestion, is it?
    Yeebok, Jul 5, 2011

  8. I sometimes hear older people bemoan the loss of their Butcher, Greengrocer,
    Deli, Newsagent ect ect. "We used to have a community atmosphere, a main
    street where people could meet, have a coffee and a chat now all there is is
    a cold generic supermarket. We're all the poorer for it. Bloody
    Supermarkets are a curse on society I say"

    The smaller vendor could not compete with the larger supermarkets and their
    cheaper goods due to their economy's of scale.
    The white Goods and Brown Goods retailers are now about to experience their
    demise. In another decade we'll be telling the younger set" You used to
    able to walk into a shop and see a washing machine, see how solid it was,
    how thick the steel housing was and how heavy the agitator was. Now you
    gotta wait till it arrives and pay the return fee if it's shit. They're
    never as good as they look on the Bloody internet"

    The Motorcycle Accessory retailer will suffer the same fate.

    But I cant help think to myself when I encounter the supermarket bashing
    set- Well you decided to shop there and abandon the small guy, no one forced
    Same Same -we all will destroy the local MC accessory retail industry, They
    cannot possibly compete on price and generally people wont pay much at all
    for service. We'll have to rely on revives and impressions to decide our
    next jacket, helmet and boots and pay the return fee when we find they're
    not what we expected.

    It's called progress.

    Capt. A. L.
    Capt_about_lunchtime, Jul 5, 2011
  9. I'm not surprised they are going broke with business practices like that.

    Fraser Johnston, Jul 5, 2011
  10. A lot of them are already doing this now. Hell, I wouldn't bother being
    ripped off with bricks and mortar shops now. Once you know your size
    why pay full whack?

    Fraser Johnston, Jul 5, 2011
  11. bruce

    DM Guest

    Its a vicious circle. The more business traditional stores lose to on-line
    traders the less stock they carry. The less stock they carry, less customers
    will come in to try it on and the more business they will lose to on-line

    Many years ago I set up an IT accessories retail business that carried no
    stock. You rang up and asked for what you wanted and it was delivered to your
    door within 24 hours. Instead of the usual 200% to 400% markup, I marked up by
    only 10%. I was not very popular with traditional retailers I can tell you! It
    wasn't long before the competition tightened its belt and matched my pricing.
    One or two disappeared soon afterward though.

    As to trying on gear, living in a rural area its a luxury for me. I never got
    the matching pants to my dririder nordic coat because the local retailer
    doesn't carry short leg variants and I'm not game to but a $200+ item without
    trying it for size. I'll end up going down to Brisbane if I can find a stockist
    with a good range. I won't buy off the net after using a shop to get fitted
    out. That would be unethical.
    DM, Jul 5, 2011
  12. Most sites have sizing calculators and let you send stuff back.

    I'm just not convinced. I don't mind paying retail in a shop but when
    they are asking 200% more than online that is just taking the piss and
    the bastards deserve to go broke.

    Fraser Johnston, Jul 5, 2011
  13. bruce

    CrazyCam Guest

    On 07/05/11 2:12 PM, Jordan wrote:

    Oh, yes, I remember them.

    My (in)famous yellow leathers were bought there.

    I went in and asked about a suit of touring leathers.

    The bloke said, yup, we do a zip together two piece suit, in black, with
    yellow and red stripe.

    I said, well, if there is such a thing as yellow leather, can I have a
    suit built in yellow, with black and red stripe.

    Hang on, sez the bloke, picks up phone, and talks to the person who
    built the leathers...... in English, not Urdu.

    Yup, he tells me, although since they are so weird and lairy, I'd have
    to pay 50% up front since they'd never sell another yellow suit.

    Got measured, bought suit, and still fit in it now! :)

    I miss that kind of shop.

    CrazyCam, Jul 5, 2011
  14. I miss being able to fit in my old leathers. : )

    Fraser Johnston, Jul 5, 2011
  15. bruce

    alx Guest

    Yep, bought my first helmet from there.. A black shiny Shoei.

    Bit of an Aladdins Cave of stuff.
    alx, Jul 5, 2011
  16. bruce

    bruce Guest

    Hello Fraser,
    they are asking 200% more than online that is just taking the piss and the
    bastards deserve to go broke.
    You must really have missed out on what to me bike ridin has always been

    How the **** do you get personal service from an email? To me nothing better
    than personal service for everything. I've never bought something online
    and had it fitted to my bike or car free.
    bruce, Jul 5, 2011
  17. bruce

    bruce Guest

    Yep, you cant blame people shopping overseas for some shit. Specially with
    some of the price savings. I just like to try stuff on myself before buying
    it. being a fat prick, its always wise to try before you buy :(
    Charging people money for trying on ski boots, refunding if
    bruce, Jul 5, 2011
  18. bruce

    G-S Guest

    My local butcher is 1 block down from my local greengrocer with my local
    newsagent in the middle of them (yes seriously).

    The local butcher has nicer meat than the supermarket, the local
    greengrocer has nicer fruit and vegetables and the newsagent has
    tattslotto and a selection of magazines quite a lot wider than the
    supermarket does.

    The butcher and the greengrocer survive because even thought they are
    more expensive they're selling a better quality product.

    Not everyone buys purely on price, the big issue bike accessory shops
    face is they're trying to sell the same product for more money not a
    better product for more money.

    They need to add enough 'total product value' to attract premium customers.

    I suspect a shop front that did custom altered cordura riding gear would
    do ok with us short fat buggers (just an example).

    G-S, Jul 5, 2011
  19. bruce

    Yeebok Guest

    Yes, these days it's not enough to just sell stuff, there has to be more
    to the service (and I don't mean leaving bits of fingernail under the
    inner visor on my helmet so I had to take it apart and reassemble it myself.
    Yeebok, Jul 6, 2011
  20. bruce

    Buzz^| Guest

    Paying retail rents and real wages isn't cheap but as a lot of people
    have found out the stealers can go a bit overboard sometimes.
    I only go south twice a year, and have a jolly good time shopping for
    good stuff while I'm there. Anyway back to the bike bits part.

    I went into Fairways Honda in Rocky to try on some gear. There was a
    young salesman in the store and so I started asking to try stuff on.
    Boots, roost protector, asked about goggles, looking for my size in
    riding suit, shin protectors, writing prices on a scrap of paper as we
    went. At first he was overly helpful, as I walked away from one item,
    seemingly uninterested after another and rattling of strange stories of
    riding in jungles up mountains, he showed less and less interest and
    finally walked away. I kept looking at gear for a while unassisted but
    soon the spare parts guy came out as I had known his family from years
    ago, and the previous salesman in tow. Scott was helpful and I wandered
    over to the parts counter and started asking about parts for my XR,
    sprockets, chain valve cover caps, chain tool etc, again scribbling down
    prices as I went. I must have seemed like the looky loo on steroids.

    After exhausting my mental list, and doing some sums in my head, I asked
    Scott if he would look after me with the price, he said he would.

    At that point I started rattling off the list. Soon the counter was a
    jumbled mess of bits and pieces and I had a list of parts they had to
    order. The prices of the gear was a little more than eBay but I knew
    everything fit. The total was considerably less than quoted as Scott had
    kept his word, I was a happy camper. When I realised that I had change I
    remembered I didn't have a gear bag so I picked one of those with the
    savings. I know that with that many items eBay would have been a
    nightmare, especially the size 14 boots, usually a 12, as would have
    been delivery times, as I'm only down for 2 weeks.

    If you know exactly what you want and what size the internet is a good
    place to buy. If you want real advice now, or more importantly in the
    future, buy what you can locally (or at least a bricks and mortar), even
    if that means waiting for a sale price. Getting Yetti size gear is
    tricky but well worth it for a good fit.

    Brad Leyden
    6° 43.5816' S 146° 59.3097' E WGS84
    To mail spam is really hot but please
    reply to thread so all may benefit
    (or laugh at my mistakes)
    Buzz^|, Jul 6, 2011
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