Crap customer service - Lufthansa

Bunch of fucking cowboys, the lot of them.

 

You should have chosen Luftwaffe.. they rock.

 

"You all fly safely now! ;-)"

 

<not surprised>

 

Have you seen the long term picket outside their offices behind Terminal4?
this tells me something about them.

 

Really? I had no probs with them when I flew to NY and back last
month. Apart from losing my case at Frankfurt, which was down to a
delay that left only 30 minutes for the transfer there. And I didn't
get it back until the next day, and I had to walk (well, take the
lift) all the way down to our office reception to pick it up.

Yeah, cunts, aren't they?

 

Tried BA have you? They truly excelled themselves in the cuntish department
to the point I'd rather walk than use them again.

Buzby

 

You are Sir Tony AICMFF killfile entries.....

 

They always perform with typical Teutonic efficiency.
Even refrain from dropping the luggage over Coventry
before landing at Brum.

What went wrong?

 

My bird went online to buy her parents some tickets so they could fly from
germany to the uk, but the utter crapness of their online form means that it
assumes the person who is paying for the tickets is also one of the
passengers. So it asks you to list passenger details one by one, then blam,
the order is completed with no way to change anything.

After much yelling, they agreed to refund a ticket, but the arses have only
given us back the airport taxes and now refuse to refund the rest. The
german office tells us to talk with the uk support people. The uk support
people tell us to speak with the refunds dept. The golly wog on the refunds
department speaks less english than the germans did and he tells us to speak
with the german office.

Added to this, they cancelled her mum's inbound ticket and her dads outbound
ticket, the sheer skill required to feck something up that badly must be
immense.

 

Tried BA have you? They truly excelled themselves in the cuntish department
to the point I'd rather walk than use them again.
[/QUOTE]
Hear bl**dy hear! The bad Lufthansa experience must have been an
oddity, but BA are the pig's nettie.

--
Dave OSOS#24 Remove my gerbil for email replies

Yamaha XJ900S & Wessex sidecar, the sexy one
Yamaha XJ900F & Watsonian Monaco, the comfortable one

http://dswindell.members.beeb.net

 

That'll teach you to go have a Kraut bird.

 

Mash was seen penning the following ode to ... whatever:

Bad move. No honest. I mostly fly Lufthansa ('cos I like them, and
I've got a frequent flyer card) and they're good when you book for
yourself, but it's a bit crap if you need to book for other people.

Not to mention that they'll most likely ask to see the CC your bird
booked the flight with when her parents want to check in.

If you want hassle-free online booking for other people, use
sleazyjet. It's just about their only redeeming feature.

 

I had one of those once. Then she could leave her own country ...

 

Jeesh, I'd always rated luff.
Efficient check-in, good seats, nice snacks (apart from that bread made from
all-bran and gerbil food).
Never had a problem and I've been using em for about 6 years now.

Cheerz - Brownz
http://www.brownz.org/

 

^^^^^^^^?
Come off it, even Robinsons jam & Enid Blyton re-issues don't use that
phrase any more.

Ah, the joys of 'centralised call centres' whose staff get **** all
training, use systmes with **** all money invested in them and earn
**** all money to care about doing their job properly.

 

On Tue, 16 Dec 2003 12:18:59 +0000, Power Grainger
<> bored us all completely to death with
wittery prose along the lines of:

Sort out the font, Claire, you clueless newbie.

 

sorry, what's a font?

 

On Tue, 16 Dec 2003 16:51:44 +0000, Power Grainger
<> bored us all completely to death with
wittery prose along the lines of:

Hmm, am I being whooshed? If not, set your typeface/character set to a
non-proportional type, like courier.

 

He has a n-p font too? Cool )