'erself dropped her mobile (S-E c902) a couple of weeks ago, and smashed the screen into a squillion bits. It seemed to switch on OK afterwards, but the screen was totally dark, so no way to see what it was or wasn't doing. Which, since S-E's sync software doesn't do a thing until you make a choice from a menu on the phone-screen, meant there was no way to back the contacts up to a PC after the event. A new screen has been acquired, and the whole thing has been put back together. Without, of course, any sodding success whatsoever. The new screen is still consistently and overwhelmingly the one true colour. Arse. All the connectors seem to be connected properly and firmly. So - wtf now? She's muttering about having lost all her contacts. Because, of course, they weren't synched BEFORE the event... This may go one of two ways. 1. It will all be my fault. All of it. Even dropping it on a hard floor. Even though I was several hundred miles away at the time. 2. I will be the hero of the hour. Clearly, 2 is preferable. Anybody think of a way to get the contacts off the phone without having to use the screen...?