Islington Parking Services: RESULT

I've just opened a letter from the Chief Exec of the council in reply
to the UKRM penned letter I sent a few weeks ago.

"As you are aware, a registration number of a vehicle was incorrectly
taken by a Parking Attendant and later presented to the DVLA who
provided your address as the keeper of the vehicle. When you
telephoned Contact Islington on 9 January, the mistake was discovered
and an email sent to the investigations team requesting that the
parking ticket be cancelled. Regrettably this email was not passed to
the relevant team, resulting in the case progressing and a Notice To
Owner form and a Charge Certificate being automatically sent to you.

When you wrote to us again, the Officer dealing with the case believed
that your reference to an earlier telephone conversation indicated
that you had been advised to write to us with details. He then tried
to verify the facts by asking for documentary evidence that the
vehicle in question was not yours. This is standard procedure when
ownership of a vehicle is disputed but it should have been bypassed in
this particular case. Whilst his action is understandable, bearing in
mind the breakdown in communication, I accept that we should have
investigated further and that this would have revealed the mistake.
Please accept my apologies for the inconvenience we have caused.

I can confirm that we have now cancelled the case and that there is no
need for you to take any further action. You have asked for a
monetary payment to cover your costs. It is not usual for us to issue
payments unless it can be demonstrated that the Council have acted in
a negligent way. In this case, I don't think that applies. However,
I do accept we should have provided a better level of service to you
and will therefore agree to a payment of £25.00 to compensate you for
your time."

Result!

 

£25 will pay for a celebratory drinky.

Good result

 

BGN wrote:
However,

Is it **** as like, you've only just got them on the run - now they've
turned, chase harder.

--
Dnc

B1200 - +30bhp ~|~ ZZR1100 - faster when upright
V2300 - flat cap and rug ~|~ A6 2.5TDi V6 Quattro Sport

MIB#26 two#54(soiled) UKRMMA#26 BOTAFOT#153 X-FOT#003

 

Well done. Proves that writing to the hihgest level with something
reasonably polite, but certainly factual can work. As does persistence.
Enjoy the beer vouchers.

Ali

 

****, no. Head above the parapet once and 25 quid in return. I'd
take the money and run, all the way to the pub.

 

On reflection, given all that's lost is time/sweat, perhaps you're right.

Howing, the removals company who damaged some of my stuff in the move,
are getting fucked right in the eyes. 2 months, to process a 2.5k claim,
(premium paid for insured value over 15k) and their first offer
was.....£190. Oh and they weren't offering anything at all for the
microwave that no longer works, the stereo that no longer works or the
PC that no longer works.

A few choice words saw an increase to a staggering £400 - well over a
week later.

My last retort, to the managing director, got a much more immediate
response that things are handled in their Paris office and that he'd
copied in a French **** to look at it.

We shall see what their next response is.

what's that saying? FE,FERITE.


--
Dnc

B1200 - +30bhp ~|~ ZZR1100 - faster when upright
V2300 - flat cap and rug ~|~ A6 2.5TDi V6 Quattro Sport

MIB#26 two#54(soiled) UKRMMA#26 BOTAFOT#153 X-FOT#003

 

Indeed. Bloody well done. Beers are on you next time I'm in Rye.

 

Way to go!!

 

On Sat, 11 Mar 2006 12:44:54 +0000,

Not just beers: I can even provide a packet of crisps with this new
fortune, The Table can share a packet of Halmet's and there may still
be some change left!

Milky bars are on me!

 

I'd say so.
Very well done mate.

--
Dan L (Oldbloke)

My bike 1996 Kawasaki ZR1100 Zephyr
Space in shed where NSR125 used to be
Spare Bike 1990 Suzuki TS50X (Patio Ornament)
BOTAFOT #140 (KotL 2005/6), X-FOT#000, DIAABTCOD #26, BOMB#18 (slow), OMF#11

 

About bloody time.

However, this is bollox. Ah, hang on. They're saying that they're
incompetent, if not negligent.

 

Well done. Just goes to show persistence can pay off.

 

BGN wrote

snip.

Well done Nick.

Congratulations.

Now go back and press home your advantage and tell them £25 isn't
enough.

 

Yeah, right.

Indeedly.
--
Dave
GS850x2 XS650 SE6a
I demand nothing of you except that you amuse me.

Folding@Home Team UKRM
http://vspx27.stanford.edu/cgi-bin/main.py?qtype=teampage&teamnum=47957

 

He then tried

Just how do you provide documentary evidence that a vehicle isn't yours. I
only have documents for vehicles that are mine, not for the millions that
aren't.

Bill

 

Bloody good point.

 

Using the patented Mavis Beacon "Hunt&Peck" Technique, The Older

You just need to produce the V5(i).

Des could have told you that.

--
Wicked Uncle Nigel - To stay young requires unceasing cultivation of
the ability to unlearn old falsehoods.

WS* GHPOTHUF#24 APOSTLE#14 DLC#1 COFF#20 BOTAFOT#150 HYPO#0(KoTL) IbW#41
SBS#39 OMF#6 Enfield 500 Curry House Racer "The Basmati Rice Burner",
Honda GL1000K2 (On its hols) Kawasaki ZN1300 Voyager "Oh, Oh, It's so big"
Suzuki TS250 "The Africa Single" Yamaha GTS1000

 

In uk.rec.motorcycles, BGN belched forth and ejected the following:

I'm jealous.

Why don't you cunts ever invite me down there?

Good result, btw, I'll have cheese & onion.

 

We normally meet up when TOG is down on the occasional Wednesday. The
trouble is that George Bush gives more notice of his surpirse visits
to Iraq than TOG gives of his visits to Rye. It's a bit of a way for
you to travel too, Mark. The whole session normally only lasts and
hour or so.

I assume you're still coming to the BotM Bash Cinque Ports Tour
Saturday 25th March? You can have a cigar then.

 

In uk.rec.motorcycles, BGN belched forth and ejected the following:

I'd forgotten all about that but weather permitting, definitely.

Oh, ta very much!

I've not had a decent fucking cigar for months!

You can[1] buy me one of those Bolivar Belicosos Finos thingies, ta!

[1] Jeeez! My mouth is watering!