I'm on Tiscali broadband - it works well at any time. I was reading news.tiscali.co.uk in Outlook Express. The service was patchy and tended to go off in the evenings. I sent 10Euro to the German server as suggested. I had the same problem - reads fine during the day but not after late afternoon. I installed Agent - exactly the same. It works (connects) during the day but not in the evenings. What is happening? John