Suzuki f SV650S fuel pump woes

Discussion in 'Australian Motorcycles' started by bikerbetty, Apr 13, 2010.

  1. bikerbetty

    bikerbetty Guest

    So the SV had its 2nd birthday at the beginning of April. It's clocked up
    almost 59000kms, and had started making a funny whistling noise after my
    last big ride through the Snowies and down to Broadford in late March, the
    week after the big ride to Jodz's birthday.

    After waiting to get it booked in, and asking various people what they
    thought the weird noise might be, my lovely mechanic said 'Uh-oh, it's your
    fuel pump', so I took it back to the dealer on the off-chance that a
    warranty claim might be possible. I mean sheesh, you'd expect a fuel pump to
    last more than 2 years, right?

    A week later, I'm riding an old banger GS500E that the dealer loaned me, and
    I'm remembering what fun they are to ride, apart from the shit throttle
    response and the disgusting mirrors.

    This arv Suzuki's verdict came down. NO. The dealer reckoned they probably
    would've nixed the warranty claim even 6 months ago (well within the 2 year
    unlimited km warranty thingy) - they said some shit about dirty fuel
    contaminating the filter, and had asked the dealer for photos of specific
    bits of the pump, as if they knew exactly what they were looking for. Hmmm.
    Like I went looking for dirty fuel just to get a free fuel pump....

    I'm not impressed. I reckon the dealer (Greg Dahlitz, Dahlitz Motorcycles
    Queanbeyan) is a star - he's offered to install a new fuel pump at cost, no
    labour charge, coz he likes to look after his customers. Suzuki should be
    the ones footing the bill for a fuel pump that should last a lot longer than
    a measly 59000kms.

    I love my SV, and have said for some time that I would keep getting SVs
    forever.... but perhaps I need to rethink that. Yes, I love the bike,
    despite the fact that the levers seem so flimsy ;-) but the big money parts
    like fuel pumps should have a bit of longevity and robustness about them!

    Am I being unreasonable?

    If I am to give Suzuki the flick *sniffle* what could I go for next?
    Remember, shortarse, Japper, comfy over decent distances, durable,
    reliable...

    <cue Zebee: You need a Guzzi, you do> lol Would need to be a Japper coz
    Bruce (my fab mechanic) only does Jappers. The bloke with the Triumph rights
    round these parts is apparently awful; Ducatis are too exxy for me, and
    Harleys.... ummmm... doesn't leave much, does it? Might have to be another
    SV after all....

    betty
     
    bikerbetty, Apr 13, 2010
    #1
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  2. bikerbetty

    JustBiggus Guest

    Suzuki should be the ones footing the bill for a fuel pump that should last a lot longer than a measly 59000kms.
    How can they control what goes in your tank?
     
    JustBiggus, Apr 13, 2010
    #2
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  3. bikerbetty

    alx Guest


    I thought the genuine Suzuki fuel filter was designed to protect the
    genuine Suzuki fuel pump from the non-genuine alleged dirty fuel?

    Anywayz...59,000 km (59 thousand or, in Nigeria-Speak, FIFTY NINE
    THOUSAND SUZUKI KILOMETRES) is a distance (for a motorcycle) far
    enough to cause some wear and tear in a number of components.
     
    alx, Apr 13, 2010
    #3
  4. bikerbetty

    ross_w Guest

    In fact if the classifieds are to be believed, they never last much
    more than 40,000km, since most of the ones for sale are much less than
    that, even if they're ten years old.
     
    ross_w, Apr 13, 2010
    #4
  5. Yeah, I'll second that motion. Bikes have small components for obvious
    reasons. I reckon 59k km is a fair call for a fuel pump. It might have
    lasted a lot longer or a lot less. Sort of like a Honda rectifier.
    They could build a fuel pump that would last a lot longer but would
    have to make it from very expensive material or big and chunky and
    about the size of your fuel tank.

    That said, I would have thought you'd be inside warranty on less than
    two years?

    Kev
     
    Kevin Gleeson, Apr 13, 2010
    #5
  6. bikerbetty

    bikerbetty Guest

    The noise started just short of the 2 year mark. By the time I was able to
    get it into the workshop it was a week outside warranty - a 2 year UNLIMITED
    KILOMETRE warranty. I guess it was always a shot in the dark - although
    Greg, the dealer, said that from the way Suzuki were talking, they would've
    refused the claim even if it had happened 6 months ago.

    Fortunately I had the cash put aside for something else. Looks like the
    dividing fence between me and my next door neighbour, complete with razor
    wire and gun turret, will have to wait.

    betty
     
    bikerbetty, Apr 13, 2010
    #6
  7. bikerbetty

    Burnie M Guest

    On warranty claims Suzuki always say no.
    The ACCC has a number of complaints on file about them.

    If you were inside the warranty period I would say send them a lawyers
    letter. This has had an effect in the past.

    Seems like you are outside it so you are probably out of luck.
     
    Burnie M, Apr 13, 2010
    #7
  8. bikerbetty

    Burnie M Guest

    On warranty claims Suzuki always say no.
    The ACCC has a number of complaints on file about them.

    If you were inside the warranty period I would say send them a lawyers
    letter. This has had an effect in the past.

    Seems like you are outside it so you are probably out of luck.
     
    Burnie M, Apr 13, 2010
    #8
  9. bikerbetty

    atec7 7 Guest

    Take legal advice
    Many recent cases of "reasonable expectation" which falls in your favour

    Still at least it's not an old BMW pump which quotes out at many
    hundreds of $ when a replacement can be had for <150$
    Good luck with it
     
    atec7 7, Apr 14, 2010
    #9
  10. bikerbetty

    JL Guest

    If you can show you attempted to book it in for repair inside the 2
    year period and were delayed because the dealer couldn't fit you in
    for a week (hint hint) you should still be able to enforce your
    warranty

    I would only go the lawyers letter route if you have a tame one to
    hand who won't charge you an arm and a leg. Otherwise following the
    above clarification of timing from your dealer (in writing) I'd go to
    consumer affairs - it's cheaper.

    JL
     
    JL, Apr 14, 2010
    #10
  11. bikerbetty

    JL Guest

    If he can do a Japper he can do something low tech like a Guzzi...

    The middleweight Guzzis look quite attractive to we ducks diseased
    ones - Haven't ridden one though.

    Other Jappers ? Yam and Kwaka have some nice middle weights - XJ6 FZ6,
    ER6 etc

    In fact thinking about it the Yammie XJ6 would be ideal if the seat
    height suits - the motor is well understressed and should be reliable,
    it's a tourer layout so comfy. Maybe lower it an inch or so if it's a
    touch tall.

    JL
     
    JL, Apr 14, 2010
    #11
  12. In aus.motorcycles on Tue, 13 Apr 2010 16:36:30 -0700 (PDT)
    You'd have thought so. But compared to the legendary v50 they are big
    porky buggers, and the V7 classic I sat on had a horribly high seat.

    The Cafe Classic might be better.

    The 750 Breva with the low seat wasn't bad.

    Moneywise you could consider the Hyosung SV650 copy, they are
    improving by heaps every year and the current ones look good.

    Zebee
     
    Zebee Johnstone, Apr 14, 2010
    #12
  13. bikerbetty

    alx Guest

    Did Suzuki plan for planned obsolescence when determining warranty
    terms?
     
    alx, Apr 14, 2010
    #13
  14. bikerbetty

    atec7 7 Guest

    You were shafted
    a new foulcan pump is less than 150 plus the tank seal at 22 plus an
    hours labour

    $250 max
     
    atec7 7, Apr 14, 2010
    #14
  15. bikerbetty

    theo Guest

    You're kidding aren't you. A reasonable expectation for a fuel pump is
    the life of the vehicle. My Cali 1100i fuel pump did 210,000 klicks in
    12 years and, three years after I sold it, is still working fine for
    the new owner.

    Theo
     
    theo, Apr 14, 2010
    #15
  16. bikerbetty

    theo Guest

    Helen had a V65SP which was as low as the V50 and a V75 Sabre which
    was also quite manageble.

    Theo
     
    theo, Apr 14, 2010
    #16
  17. In aus.motorcycles on Tue, 13 Apr 2010 18:37:13 -0700 (PDT)
    Both of which are rather elderly bikes now Theo.

    OK, barely middleaged in Guzzi terms, but still.

    Zebee
     
    Zebee Johnstone, Apr 14, 2010
    #17
  18. bikerbetty

    G-S Guest

    Just a couple of other options -:

    Kawasaki ER6F.
    Suzuki Gladius


    G-S
     
    G-S, Apr 14, 2010
    #18
  19. bikerbetty

    bikerbetty Guest

    Ta for the input, G-S, but bite your tongue! The Gladys???

    I used to love the ER6F. In fact, before I got my SV it was my dream bike. I
    had a look on the Kawasaki website a little while back, and I don't think
    they make the ER6F any more. (The naked version is still around though).

    I will spurn Gladys forever because of her miniscule (14 litre) fuel tank. I
    get paranoid enough on the (17 litre) SV, and always try to fill up around
    the 250km mark - I guess the huge 20 litre tank on the GS500 spoiled me a
    bit!

    You know, I love (and hate) these times when I am looking for my next
    bike...

    betty
     
    bikerbetty, Apr 14, 2010
    #19
  20. bikerbetty

    bikerbetty Guest

    <making rude signs at Gerry> ;-) No, petal, it's like this....

    I go through this agonising time, genetrally when the bike hits
    40,000kms.... Will I sell it before the kms are too high, or will I keep it?
    When the SV got to about 50,000kms I figured it had too many kms to have any
    re-sale value, so I decided to keep it forever (well, until it died,
    anyway).... and then the fuel pump did its swan-song thing and I thought
    shee-it, this is probably just the beginning.

    Over my life as a very poor single mum/student, I have had some god-awful
    experiences with unreliable cars (with small kids in the car). I am now
    horribly paranoid about unreliable vehicles - and even more paranoid about
    unreliable 2-wheeled ones, especially on the road when I am far from home -
    which is where I usually am! I guess, Gerry, one of the probs for me is that
    I do most of my riding alone, and if my bike breaks down in the middle of
    nowhere, that's kind of a scary thing (even for someone as big and tough as
    I am!!!)

    I suppose I have a couple of options: (1) Learn how to do running repairs on
    my bike - not as simple as you might think - remember, I am a tad paranoid
    and supremely unconfident in such areas, and (2) make sure I have a reliable
    bike. Personally, I prefer the second option, Princess that I clearly am ;-P

    Princess Betty
     
    bikerbetty, Apr 14, 2010
    #20
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