This group's been pretty much non-existent over the winter. Maybe\nthis'll get some discussion going.\n\nI recently bought a new tire that proved to be defective (extensive\nsidewall cracks in about 2 months). The manufacturer, Dunlop, sent a new\ntire at no cost, but would not pay for re-installation. At 75 I wasn't\nabout to do it myself.\n\nSo I called Dunlop and was told that the reasons for the non-\nreimbursement policy were:\n\n1. Some people install them themselves.\n\n2. Some shops overcharge to install them.\n\nI pointed out that even the DIY'er incurred the cost of lost time and\nthat a simple fixed amount, say , would solve the overcharging and\nmollify the DIY'er. The response was along the lines of "That's above my\npay grade but I'll pass it along."\n\nSeems a bit unfair that either the end user or the vendor should have to\npay for something that was Dunlop's mistake. Are all motorcycle tire\nmanufacturers like this?\n\nLuckily my vendor is a good guy. I took the wheel off, which is easy on\nmy old SR500, and they did the replacement for free. So I'm out a\nminimal amount of labor - they're out a bit more. But it still doesn't\nseem fair.