Last year, prior to my Nurburgring trip, I bought a SD card with WE maps for my ONE v2 off ebay. It never worked quite right with Tomtom Home (and customer services were bugger all use with that) but the maps worked ok. A couple of months ago it just started locking up - yet it worked ok with the original UK maps. I thought I'd give the help line another go and ended up talking to someone called Robert. Over a period of several days (working around UK and Dutch hols and various periods of downloading) he must have called me back 5 times, exactly as arranged, until the problem was solved. It turned out my maps were corrupt and he credited my account with a fresh download. I just was clutching at straws really, given Tomtom's record of customer care, and was pleasantly surprised. So I won't be investing in a Garmin just yet.
