Top End Fell off pt2

I sent yamaha an email a couple of days ago demanding immediate restitution
in the form of a current model r6, and $20,000 in compensation for emotional
distress due to not being able to ride for the last couple weeks.

After I woke up, I sent them a nice letter asking for perhaps some help with
repairs if their bike was faulty to begin with.

I got a reply back today (see below) it looks like a nicely worded "nup"
letter I think -unless I can bribe the local yammy dealer hmmmm

It was worth a shot anyway I guess. Ive spoken to a RGV friend of mine about
re-plating the cylinders, and he reckons there are x2 places in Aust that do
it - and they are both crap (he sends his to the U.S to be done) so I guess
Im saving for a wrecker engine (and I will install the bastard myself if my
sockets last)

Regards
Daniel

Yammyha Reply:


Good morning Daniel

It is very difficult to explain how such a problem could occur without
history on the usage and servicing of the motorcycle. If you a wanting us to
consider assistance with this failure, then firstly you need to present the
entire motorcycle to an authorised Yamaha dealer for inspection and report
to us. The dealer will be within their rights to charge you for this. Please
supply to them all available servicing history. We would then consider if
there is any responsibility on Yamaha's behalf to assist.

Regards,
Tony Janicska
Customer Relations Department
Yamaha Motor Australia

 

Sounds like a really polite letter inviting you to discuss it with your
local dealer, do so and try and get them on side first. Even if Yamaha pays
for the parts and you pay the labour you will be well in front on the deal.

Boxer

 

worth a try , but imho better to just find a wreck as a donar

last i went to the auctions with futant spied an R6 which looked ridable
bent subframe , needing a headlight and nosecose fairing
came with a Yoshi

perfect track day machine or cheap transport for sub $3K

 

I am IK's dumbfounded sense of surprise...

....I guess the next time Boxer goes off on one of his veiled defences of
the Federal Government, I owe him a reply which reads, "All hail Howard
and his glorious regime!"

That reply is *a lot* more forthcoming than what I expected, which
would've been a fairly plain "The bike is over five years old. That's
three years beyond the warranty period. Sorry, but to expect the
manufacturer to come to the party after that long a time would be
stretching the friendship a bit. Best of luck." It certainly would've
been in keeping with the arm wrestle I had with them over cracked
mounting screw holes in my R1's seat cowl five-and-a-bit years ago
(sobering thought; this time next year, the R1 will turn 10 years of age).

I'd send them a reply complimenting them on their customer focus, then
do as they say and get in touch with a Yam dealer. Explain to them the
situation, relay the gist of Yamaha's response, and offer to drop the
bits of motor off for them to have a gander.

If they do end up picking up the parts tab (I dare say there's no way
they're going to pay for the labour), they'll replace the cases for
sure, and you might have to go halvies with them on a set of main
bearing shells, pistons, rings and associated gubbins, if any (gudgeon
pins might be reusable, new circlips won't be, unless you're bodgy).
Fitting up a crank and cases for a set of main bearing shells is not for
a beginner. That's going to be something you'll have to get ye olde
workshoppe to do... so they can give it to the 1st year apprentice to do.

 

I think you're expecting to receive a "no" reply so you have read the
reply as "no" without actually reading what it says. What they have
actually told you is the correct procedure which you need to follow in
order to have any sort of warranty claim against the company for failure
of their product. That is just basic stuff and is in no way a "no" at
this point.

The dealer will inspect it and then make a recommendation to Yamaha
warranty dept on whether he believes Yamaha should pick up the tab, or
part of it. After the dealer has looked at it he'll probably be able to
give you a pretty good idea on whether Yamaha might come to the party.

Nev..
'04 CBR1100XX

 

Hmm I guess it isnt a 'no' letter as such, I was expecting a no letter and
perhaps I have read too much into what they have written. I took it as:

"present the entire motorcycle to an authorised Yamaha dealer for
inspection"
ok not extremely hard I guess, pity the engine wouldnt just do though

"The dealer will be within their rights to charge you for this."
Im betting the first thing he wants to do, is split the cases to check on
rings, and not for free

"Please supply to them all available servicing history."
Ive done all services myself so dont really have a record of anything, nice
'out' for them.

"We would then consider if there is any responsibility on Yamaha's behalf to
assist."
I read that as, "Once you've paid the dealer a squillion to split the cases,
we will say no due to lack of any service history and vehicle age - and you
will probably swear alot as at this stage you will be out probably a
thousand bucks already" (and no closer to a running bike)

Perhaps its just me being too cynical (but working in a vehicle dealership
myself I can see it coming)

I might skip a few steps, head into the dealers, and show them the photos I
have put online and see what he thinks initially as suggested, if it
involves me paying for him to split the cases - I dont think I can afford to
go down this avenue unless the dealer believes I have a good chance at
claiming.

I could never afford a after-market pipe myself - Once I start getting
enough $$ I'm definatly going to try and get a wrecker bike with a good pipe
(mines stock, I just spent a while polishing it to a mirror finish but it
sounds crap)

Any other parts would be happily sold on ebay I guess, unless somebody in
here wants a couple bits would be happy to oblige due everybodys help to
date

Regards
Daniel

PS- My missus approached me yesterday, According to "Industrial Relations"
she is entitled to double time and a half for the last 2 years of sundays
she has worked. As she has only ever been paid the standard rate, we maybe
entitled to approx $9,000 before tax. Oh god what good timing if its true!

 

It's a funny thing, but I'm more inclined to go the other way (as in,
I'll reuse a part like a circlip that is under no mechanical stress but
I'll pay $8 to replace the gudgeon pin).


BTH

 

of course

well you already have the block there

how hard is it to drop by a friendly yamaha dealership and explain what has
happened
and what you have done so far , a decent wshop will say bring the block down
and we
will have a look at the damage and go from there

of course they are all cunts

photos wont mean shit , follow the above avenue , have the block in the boot
and when they say bring it in you
say i have it with me now , they wll say ok lets have a look

 

You've worked in a dealership long enough to be cynical about warranty
work, yet you display utter ignorance of the entire process...

Nev..
'04 CBR1100XX

 

Ok apart from the fact there is no warranty work involved here I should of
worded my post better so to clear things up - I dont work in a factory
dealers yard. We are a small yard, and most of our cars are sold under
form8's which mean no dealer warranty

To cover the customer on these vehicles we pay a 3rd party company for
12months of their warranty, and they handle everything if there is any
problem
We use these guys ($500bucks gets u 12months
warranty)http://www.premiumwarranties.com.au/ but there are heaps out there.

So nup! I havnt really had much to do with warranty work, cept for the odd
form4 car that gets 3months or 5000kms dealer warranty, but these dont break
much and if they do its somthing I generally fix myself like replacing a
window regulator I just tell the customer to bring it in, and it will be
fixed at no cost

All this not really relevant tho as the bikes a 2001 model whose warranty
ran out looong ago. Im kinda leaning towards a low km replacement engine, as
I will have this bike for a long time and in the long run it might be more
cost effective (mines got 60k ish, and I do about 30k a year), I can get a
2000model engine with 10,000kms on it for 3200 Ive been quoted locally, and
with these guys I keep my engine to sell the bits on ebay or whatever to
offset the cost maybe


Cheers
Daniel

 

...at this rate I'll have you denying you ever worked for a car dealer
any day now. Keep up the good work. Did you take your bike to the
dealer for an inspection yet?

Nev..
'04 CBR1100XX

 

i know of an R6 that did a bigend out of warranty with 16K on the clock
which was
paid for by yamaha

just take the trip to the dealer and see what happens, will cost you nothing
for a friendly
visit

$3200 bwahahah , go to the auctions and buy a complete bike for less and
sell what
you dont need or keep a bunch of spares for doing track days

 

Hahahaha - I dont tend to tell everybody I work at a 2nd car place (god who
wants to be a used car salesman?!) but the job is ok and pretty laid back,
and at least Im not sponging on the dole I guess

I used to be able to line up small car parts and go for rides to pick em up
etc (hence the 30,000kms per year I do) which I absolutely loved, The other
guy that works with me is still on holidays and rides a gsxf750, so I can
get my "fix" on his bike I guess when he gets back (he always offers his
bike as its hardly ridden)

I havnt dropped the engine out of the bike yet (holidays are over, and Im
back at work) I will take that in on its own (due lack of any van/bike
trailer yet) and see what they say at yamaha I guess. If it involves a large
bill for diagnosis I will either have to save some $$ first depending on
yamahas take on the situation - or just save for a wrecker engine/wrecker
bike, I really dont want to spend any money on what might turn out to be a
lost cause as Im pushing things already with finances.

Im a bit worried the bottom ends going to have damage/bad wear as well
because the idle/power problem has been around for 12months now, and Im
assuming that means 12months (30k) worth of hard riding on contaminated
"watered down" oil all the time! (which is also why Im leaning more towards
a replacement engine for longevity)

Regards
Daniel
2001 FUBAR YZFR6
PS we have now been told 2 different things by "industrial relations" by 3
different people there regarding my other halfs possible backpay (maybe
approx 9grands worth b4 tax). Its a long shot but if anybody is a casual
pharmacy assistant that works on sundays, can you let me know if your paid
double time!

 

Just be careful that the employer doesn't take advantage of the new IR
laws to sack her for "operational reasons" by way of payback for being
"difficult". She might be owed the money under the old laws, but she's
got no protection under the new.

Damien
GPX250 -> CBR600 -> F650/R1200GS (when the $$$ are there!)

 

She may well have protection as the legislation is not that simplistic ,
only someone WELL versed will have even a vague idea ..

 

Yep I will take it in (nothing to lose I guess) once i get it dropped
Regarding possible repercussions with my missus and her job, her boss is a
bastard and has trouble keeping staff let alone firing them, I dont think he
would even consider it as she is the most experienced there - but if he does
apparntly she is still on the old award system which means they cant drop
her hours apparently

Thanks for everybodys help with this matter (damn this newsgroups good for
info too not just a good laugh!)

Regards
Daniel
soon to be flat footed when the engine falls on me

 

(damn this newsgroups good for

I thought it was for pr0n

 

I recall reading that Village sacked their melbourne cinema manager
'coz they were closing the cinema. he had worked there running it for
19 years.
He offered to take long service whilst they found somewhere for him to
go.
They handed him walking papers based on 'operational reasons'
He claimed unfair dismissal in the courts (since the IRC does not exist
now).
And Lost.

The new IR laws are not employee friendly.

 

Not surprising under any law , basically if no one was leaving
elsewhere he couldn't move sideways and of course you move location its
a start again policy normally .( or would you have some one fired to
accommodate him ?)

nothing to do with it and a silly statement