[QUOTE] I hear that word at least 3 times a week. My most hated phrase ever comes from non techies though, and that remains HR's "Resource action" to mean redundancies.[/QUOTE] My most hated phrase (term?) - as I'm fairly sure Bear said many moons ago - is HR itself. "Human Resources" ffs - imagine if British Airways (as opposed to Ryanair) started referring to their passengers as "Human Cargo". Outrage? Banner Headlines?? Questions asked in the house??? The trouble is there's normally useable gusset in HR - I console myself by thing of it as a "Ho Repository"... ;o)