Triumph profits?

I don't think they will make much on my Tiger at this rate. A little
history first, after the factory fire Triumph scrounged unsold bikes
from all over the world, mine was originally sent to the U.S so they had
to put it back to UK spec to sell it, they left the lights hard wired on
i.e. no off switch as they believed they had to under EU regs. The bike
was a demo for Wylie & Holland at Market Drayton (good bunch) and I
bought it with 500 miles on the clock, three months after registration
in June this year for £1000 of the new list price. I had to take it back
because the fuel thingy under the tank was making a very loud buzzing
noise and it was replaced under warranty - no problem but about two
hours work.

Then there was a recall because of a faulty batch of clutch cables, to
replace the cable the tank has to come off so that was another hour or
so of workshop time. Then I got a phone call to say there was yet
another recall, the lights had to be changed, front and rear as they
weren't the right spec and a switch had to be fitted as the bit about
the EU regs was wrong. So I'm off up the ungritted ice rink called the
A53 (thank you Shropshire County Council - you fuckwits) at 8.am this
morning and by **** was it cold, for another three hours standing around
while they change the bits, it seems some alternator wires had to be
changed too. I asked what would happen to the old lights and was told
they would be binned as they had no "E" mark on them.

So given that my bike has been shipped to the US and back, had work done
at the Factory to bring it back to UK spec, two recalls and one warranty
claim I wonder how big a slice of the profit on my bike has gone?

I'm not complaining about the bike - I love it - and W&H have been great
but Triumph can't afford to arse about like this with every bike they
make.

 

Hmm see your point. But how much is a satisfied customer worth,
especially as he is saying how well he has been looked after.
Somehow I cant see Mr honsuzaki going to that much trouble.
Tigers rock.