[QUOTE] [QUOTE] This is just fucking unbelievable. I've been running Macs for years with no sort of problems worth mentioning - daughter gets a PC, and the first simple task fritzes it.[/QUOTE] I'd remove Norton for a start[1] as it's a POS but failing that at least disable it. [1] Then install AVG Free[/QUOTE] Cool! When was it changed to include a firewall as well?