[QUOTE="Martin"] Krusty wrote: [snip][QUOTE] so the question is, what are the prime requisites for a good cafe? I presume tasty food & good value are pretty important to most people, but what's the 'X-factor' that makes somewhere stand out?[/QUOTE] Good customer service. Enough space to move around A clear, unambiguous menu which can be easily seen before entry A wide range of food/diet types i.e. not just sandwiches, pastries and cakes.[/QUOTE] Noted, ta. I think the range will have to be fairly limited to start with though until she gets an idea of how quickly stuff goes - unless it can be frozen of course.